Job Title: Senior Housekeeper
Duties
- Assign duties to housekeeping staff and inspect their work to ensure adherence to established cleaning standards.
- Investigate and resolve guest complaints regarding housekeeping service or equipment.
- Prepare daily work assignments for housekeeping staff based on occupancy and guest requests.
- Coordinate with reception regarding guest requests and room status updates.
- Inspect all rooms, public areas and back-of-house areas to ensure cleanliness at all times.
- Conduct orientation and ongoing training for housekeeping staff, covering policies, procedures and equipment use.
- Manage housekeeping supplies and inventory.
- Develop and implement work schedules for the housekeeping department, ensuring adequate staffing levels.
- Manage the lost-and-found department, processing and returning lost items to guests.
- Maintain cleanliness, orderliness, and appearance of the entire I-House.
- Ensure that rooms are cleaned and maintained according to IITA standards.
- Address and resolve guest complaints promptly and professionally.
- Perform any other duty as may be directed by the Supervisor.
Requirements
- National Diploma certificate in Hospitality and Management or related field with four (4) years’ experience performing a similar role in a well-structured environment.
- Certification in Hotel and Catering is an added advantage.
Competencies:
The ideal candidate must:
- Have hotel experience.
- Have the ability to multitask and manage time effectively in a fast-paced environment.
- Have good communication skills.
- Be a good team player and have athe bility to work under pressure.
Benefits
- We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.
Application Instructions:
The application deadline is Not Specified. Therefore, Qualified and interested candidates can: “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Website:
Official Job Website: http://www.iita.org/
Job Features
| Job Category | Housekeeper |