Human Resources / Admin Manager at Kloverharris Limited

Job Title: Human Resources / Admin Manager

Job Summary

• We are seeking an experienced Hr/Admin Manager.
• The job role is responsible for various aspects of human resources which involves handling a wide range of HR and Admin duties rather than specializing in one specific area. 
• This includes developing HR strategies, overseeing the recruitment process, managing employee relations, ensuring compliance with labour laws and fostering a positive workplace culture.

Roles & Responsibilities
Recruitment and Staffing:

• Management of the recruitment-to-hire process and approvals
• Ensure total compliance with all organizational processes on talent acquisition
• Build a talent database of both internal and external candidates for all job roles

Strategic HR Procedures and Policies Management:

• Develop, implement and update HR strategies aligned with the overall business strategy.
• Analyse HR metrics and provide reports to senior management for decision-making.
• Communicate HR policies to staff and ensure understanding and adherence.
• Ensure all HR processes are properly documented on the HRIS
• Prepare monthly report on all HR processes
• Promote awareness of compliance issues and ethical behavior across the organization.

Compensation & Benefits:

• Manage compensation structures and ensure competitive pay practices.
• Oversee the administration of employee benefits programs, including health insurance, retirement plans, leave management and other benefits.
• Collaborate with the finance department to ensure accurate and timely payroll processing.
• Maintain payroll records and handle employee payroll inquiries.
• Ensure all contract renewals, confirmations and associated process are done as at when due.

Onboarding and Offboarding:

• Develop and implement effective onboarding programs.
• Facilitate the onboarding process for new employees, including orientation and training sessions.
• Manage the offboarding process, including exit interviews and final paperwork.

Performance Management:

• Implement and manage performance appraisal systems
• Provide guidance to managers on performance management and improvement plans.

Training and Development:

• Identify training needs and coordinate learning and development programs.
• Support career development and succession planning initiatives.

Employee Relations:

• Serve as a point of contact for employee concerns and grievances.
• Mediate and resolve conflicts between employees and management.
• Foster a positive work environment and promote employee engagement.

Expatriate Management:

• Ensure compliance with immigration laws and regulations in host and home countries.
• Provide cross-cultural training and support to expatriates and their families to facilitate smooth cultural transitions. • Coordinate and manage the end-to-end process of expatriate assignments, including pre-assignment planning, relocation, and repatriation.
• Work with legal and immigration experts to obtain necessary visas and work permits for expatriates and their families.
• Support managers in conducting performance reviews and setting development goals for expatriates.

Compliance:

• Ensure compliance with local, state, and federal labor laws and regulations.
• Maintain accurate and up-to-date records of compliance activities and audits.
• Prepare and submit compliance reports to senior management and regulatory bodies as required.

Administrative Management:

• Maintain and update employee records, including personal data, job information, and benefits.
• Oversee the management of HR databases and ensure data integrity.
• Ensure accurate and timely processing of HR documents and reports.

Key Performance Indicators

• Average number of days to fill in vacant positions
• Administrative efficiency
• Cost management
• Strategic contributions
• Compliance and risk management with all processes and policies
• Compliance with payroll submission deadline
• Employee engagement and retention
• Percentage of errors in payroll
• Percentage of deviation from approved salary structure
• HR process efficiency and turn-around time
• Staff compliance to policies Learning & Growth
• Competency development; skills improvement
• Participation in training & development (in-house)

Working knowledge, skills and competencies and attributes Knowledge

• Good understanding of global best practices in HR
• Knowledge of pay structures, benefits administration, etc.
• Familiarity with HRIS (Human Resource Information Systems) and other HR tech tools.
• Understanding recruitment processes, interviewing techniques, and candidate evaluation
• Understanding organizational goals and aligning HR strategies to meet them.
• Analytical skills

Skills:

• Effective verbal and written communication to interact with employees, management, and external stakeholders. • Analysing situations, problem-solving, and making informed decisions.
• Resolving disputes and managing conflicts between employees or departments.
• Ensuring accuracy in HR processes and documentation
• Managing multiple tasks, prioritizing, and meeting deadlines.

Competencies:

• Upholding ethical standards and maintaining confidentiality
• Understanding and managing emotions, fostering relationships, and empathizing with others
• Collaborating effectively with other departments and team members
• Being sensitive and adaptable to diverse cultures and backgrounds.
• Handling pressure, setbacks, and challenges effectively

Attributes:

• Being reliable and trustworthy in handling sensitive HR information
• Understanding and considering the perspectives and feelings of employees.
• Maintaining a professional demeanour in all interactions
• Being open to new ideas and innovative HR approaches
• Ensuring that sensitive employee information remains private and secure

Application Instructions:

The application deadline is 15th May, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected]   using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://kloverharris.com/