Mobile Money Operator Relationship Manager (Osun) at Outsource Nigeria – Omni Channel

Job Title: Mobile Money Operator Relationship Manager

Job Summary

• The Osun MMO RM is tasked with managing agent relationships and performance within Osun State. 
• The role focuses on service availability, agent activation, and driving financial inclusion.

Key Responsibilities

• Establish and grow a network of mobile money agents across Osun.
• Facilitate agent onboarding, KYC compliance, and liquidity management.
• Monitor daily transaction performance and support field troubleshooting.
• Conduct routine check-ins with agents to ensure optimal service delivery.
• Implement agent engagement initiatives to increase retention.
• Coordinate closely with the finance and product teams on agent feedback.
• Enforce compliance with company standards and regulatory guidelines.
• Generate weekly performance and field activity reports.

Monthly Target: 

• 30,000 application forms per month.

Requirements

• Degree in Marketing, Business Admin, or a related discipline.
• At least 3 years of experience in agency banking or mobile money ecosystems.
• Familiarity with Osun terrain and financial services culture.
• Excellent communication and conflict resolution abilities.

Benefits

• Salary: N150,000 Monthly 
• N100,000 – N900,000 Commission 
• Car 
• PFA 
• HMO.

Application Instructions:

The application deadline is 30th June, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://outsourcenigeria.com/how-it-works/