Managing Director at Outsource Nigeria – Omni Channel

Job Title: Managing Director

Key Responsibilities
Strategic Leadership & Governance:

• Develop and implement the Bank’s strategic plan, policies, and business objectives.
• Lead the formulation and execution of financial, operational, and risk management strategies.
• Work closely with the Board to ensure alignment with corporate vision and long-term goals.
• Represent the Bank in regulatory, government, and stakeholder engagements.

Regulatory & Compliance Oversight:

• Ensure full compliance with CBN regulations, BOFIA, AML/CFT laws, and other statutory obligations.
• Oversee timely submission of all regulatory reports and returns.
• Implement appropriate internal controls and corporate governance practices.

Operational & Financial Management:

• Oversee the Bank’s day-to-day operations, ensuring optimal performance and efficiency.
• Monitor and drive profitability, cost control, and loan portfolio quality.
• Approve annual budgets and monitor performance against financial targets.
• Ensure effective credit risk management and loan recovery strategies.

Team Leadership & Human Capital Development:

• Lead and mentor the executive management team.
• Promote a performance-driven culture and continuous staff development.
• Oversee recruitment, succession planning, and staff welfare initiatives.

Customer & Market Development:

• Drive customer acquisition, product development, and digital banking initiatives.
• Build partnerships with development finance institutions (DFIs), fintechs, and other stakeholders.
• Ensure high standards of customer service and financial inclusion outreach.

Key Performance Indicators (KPIs)

• Achievement of financial targets (ROA, ROE, NIM, PAR ratios)
• Regulatory compliance and audit ratings
• Loan portfolio quality and recovery rates
• Customer base growth and retention
• Staff productivity and satisfaction
• Innovation and digital transformation metrics

Requirements

• Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.
• MBA or Professional certification is preferred.
• Registration / membership to a relevant professional Body is an advantage.
• Must have 10 – 15 year experience with a minimum of 5yrs in a similar position.
• Strong knowledge of microfinance operations, CBN regulations, and financial inclusion strategies.
• Proven experience in microfinance, retail banking, or inclusive finance is highly desirable.
• Familiarity with relevant regulations (e.g., tax laws).
• Proficient in Microsoft Office and banking software/tools.
• Strong strategic thinking and execution skills.
• Excellent financial and risk management capabilities.
• Deep understanding of regulatory frameworks and corporate governance.
• Exceptional leadership, interpersonal, and communication skills.
• Track record of innovation and driving business growth.
• High ethical standards and commitment to social impact.
• Integrity, independence, and a proactive approach to work.

Salary
N500,000 / Month.

Application Instructions:

The application deadline is 2nd July, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://outsourcenigeria.com/how-it-works/