General Manager, Internal Audit at a Hospitality Conglomerate – Alan & Grant

Job Title: General Manager, Internal Audit

Job Summary

• We are seeking a highly experienced and detail-oriented General Manger – Internal Audit to lead the internal audit function.
• The General Manager Internal Audit will be responsible for evaluating and improving the effectiveness of risk management, internal controls, and governance processes across our client’s operations in food, hotel and cinema services.

Job Description

• Ensure high-quality customer service and guest satisfaction.
• Implement strategies to enhance the guest experience, including personalized services.
• Monitor online reviews and guest feedback to drive continuous improvement.
• Supervise daily hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
• Ensure smooth check-in/check-out procedures and efficient room turnovers.
• Monitor inventory levels and coordinate procurement for hotel supplies.
• Enforce health, safety, and sanitation regulations.
• Work with the revenue management team to optimize room rates and occupancy.
• Monitor operational expenses and manage budgets effectively.
• Assist in cost control initiatives without compromising service quality.
• Support sales and marketing efforts to boost bookings and revenue.
• Supervise and provide guidance to department heads and staff.

Key Responsibilities

• Develop and execute risk-based audit plans and programs.
• Perform audits of financial, operational, and compliance processes to assess risks and controls.
• Identify key areas of risk and recommend measures to mitigate exposure.
• Conduct thorough testing of internal controls to ensure effectiveness.
• Evaluate the organization’s compliance with laws, regulations, and internal policies.
• Identify control weaknesses and areas for process improvement.
• Partner with management to develop and implement corrective action plans.
• Use data analytics tools to analyze trends, identify anomalies, and enhance audit effectiveness.
• Evaluate and test the efficiency of existing business processes.
• Recommend improvements to enhance operational efficiency and control.
• Prepare clear, concise, and well-documented audit reports summarizing findings and recommendations.
• Communicate audit results to stakeholders, including senior management and the audit committee.
• Track and monitor the implementation of audit recommendations.

Requirements

• Bachelor’s Degree in Accounting, Finance or a related field (MBA or relevant master’s degree is a plus).
• 8 – 10 years’ audit experience, preferably in hospitality, food services or similar sectors.
• Professional certification such as ACA, ACCA required.
• Strong knowledge of audit standards, risk management and internal control systems.
• Excellent leadership, analytical and communication skills.
• Must be ethical, detail oriented and able to handle confidential information.

Application Instructions:

The application deadline is Not Specified. Qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://alanandgrant.com/