Customer Service Representative (Igbo & English) at Seven Up Bottling Company

Job Title: Customer Service Representative (Igbo & English)

Job Summary

• Customer Service Representative is the front line of support for the company’s customers.
• You’ll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.

Responsibilities

• Answer customer questions about products or services
• Resolve customer problems and complaints in a timely manner
• Provide customer support via various channels
• Escalate complex customer issues to management
• Collect and record customer feedback
• Help to improve the customer experience.

Qualifications

• Bachelor’s Degree in Business Administration or relevant field.
• A minimum of 2 years of proven experience in a customer service position in a manufacturing industry or relevant industry
• Must be proficient in Igbo language and fluent in English
• Proficiency in Microsoft Office and customer service software.
• Must be open to working on a shift schedule
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.

Application Instructions:

The application deadline is 28th July, 2025. Therefore, qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully

Official Job Website: https://www.sevenup.org/