Telesales Officer (Remote) at Reliance Health

Job Title: Telesales Officer

Job Description

• We’re seeking a driven and results-oriented Telesales Officer who will play a key role in promoting sales of our innovative Health insurance product.
• Your responsibilities will include prospecting, qualifying leads, educating potential customers on product benefits, and closing deals.

Responsibilities 

• Conduct outbound calls daily to assigned leads, qualify prospects using predefined criteria, and schedule follow-ups to maintain consistent engagement.
• Clearly communicate the value of our health insurance plans, explaining benefits such as hospital coverage, wellness packages, and affordability in simple, relatable terms.
• Understand each prospect’s health coverage needs and pain points, and recommend the most suitable plan that addresses their specific situation.
• Guide leads through the entire enrollment process, from first call to account activation, ensuring a seamless customer journey.
• Document every customer interaction and update CRM systems in real time to ensure accurate tracking of pipeline progress.
• Re-activate leads who previously showed interest but didn’t convert, using personalized messages based on past conversations.
• Work with marketing to provide feedback on lead quality, campaign effectiveness, and customer objections to help refine messaging.
• Stay updated on HMO plan changes, competitor offerings, and regulatory guidelines in order to address customer objections with confidence.

Requirements

• Minimum of 2 years of experience in telesales or a similar sales role. 
• Proven track record of exceeding sales targets. 
• Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone. 
• Strong presentation and negotiation skills. 
• In-depth understanding of the challenges faced by small businesses (a plus). 
• Proficiency in CRM software and sales tools (a plus) 
• A passion for technology and a strong desire to learn about new solutions. 
• Self-motivated, results-oriented, and able to work independently. 
• Excellent time management and organizational skills. 

Application Instructions:

The application deadline is Not Specified. Qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://getreliancehealth.com/careers/