Service Manager – Repairs & Maintenance at Renda Africa

Job Title: Service Manager – Repairs & Maintenance

Description

• The Service Manager will oversee and coordinate all repair and maintenance activities, ensuring timely, high-quality service for customers.
• This role is responsible for leading the technical team, managing work schedules, and implementing preventive maintenance programs to maximize fleet uptime and operational efficiency.

Key Responsibilities

• Plan, schedule, and supervise vehicle repair and maintenance activities for company and customer fleets.
• Ensure adherence to manufacturer specifications, safety regulations, and environmental standards.
• Monitor workshop productivity, quality control, and cost efficiency.
• Develop and implement preventive maintenance schedules to reduce downtime.
• Maintain accurate service records and prepare operational performance reports.
• Train and mentor technicians on diagnostic tools, repair procedures, and new technologies.
• Liaise with vendors for spare parts procurement and outsourced repairs.
• Implement customer feedback processes to continuously improve service delivery.

Success Metrics

• Fleet uptime percentage.
• Reduction in unplanned maintenance incidents.
• Customer satisfaction rating.
• Workshop cost efficiency ratio.
• Compliance with preventive maintenance schedules.

Key Qualifications & Requirements

• Candidates should possess relevant qualifications.
• 5 – 7 years experience in vehicle service management (automotive, transport, or logistics sectors preferred).
• Strong technical knowledge of commercial and passenger vehicles.
• Proven experience in managing mechanics and technicians.
• Excellent vendor negotiation and workshop budgeting skills.
• Strong leadership, problem-solving, and organizational abilities.

Application Instructions:

The application deadline is 28th August, 2025. Therefore, qualified and interested candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://renda.co/careers/