Service Manager – CNG at Renda Africa

Job Title: Service Manager – CNG

Job Summary

• The Service Manager – CNG will lead and manage all operations related to CNG vehicle conversions, repairs, and maintenance, ensuring adherence to safety, quality, and environmental standards.
• This role will oversee projects end-to-end, build technical capacity within the team, and deliver value-added services to both B2B and B2C customers.

Key Responsibilities

• Oversee all CNG conversion projects and related maintenance services, ensuring timely and high-quality delivery.
• Ensure compliance with all regulatory, safety, and environmental requirements for CNG systems.
• Manage and facilitate technician training on CNG installation, calibration, servicing, and troubleshooting.
• Liaise with suppliers for the procurement of CNG kits, tanks, and related components, ensuring quality and cost-effectiveness.
• Implement and maintain quality assurance processes for CNG operations to reduce defects and improve service outcomes.
• Track and report on operational KPIs such as conversion timelines, defect rates, customer satisfaction, and revenue.
• Develop and market CNG service packages tailored for B2B and B2C customers.
• Educate customers on CNG system usage, safety protocols, benefits, and maintenance requirements.

Success Metrics

• Number of successful CNG conversions completed within set timelines
• Defect and rework rates on CNG projects
• Compliance rate with regulatory and safety standards
• Customer satisfaction scores for CNG services
• Revenue growth from CNG-related products and services

Key Qualifications & Requirements

• Minimum of 4 years’ experience in CNG service management or alternative fuel system operations.
• Strong technical knowledge of CNG conversion technologies, installation procedures, and applicable regulations.
• Proven experience in vendor management and customer relationship building.
• Technical certification in CNG systems or alternative fuels is an added advantage.
• Strong leadership, project management, and problem-solving skills.

Application Instructions:

The application deadline is 29th August, 2025. Therefore, qualified and interested candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://renda.co/careers/