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Home » Jobs

E-Commerce Sales & Logistics Manager at ICS Outsourcing

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Full Time Jobs
Posted 4 years ago

About The Company

ICS Outsourcing is Nigeria’s pioneer Human Resource Outsourcing Company. We are on a mission to provide world-class human resource solutions, using experts while creating value for our shareholders and opportunities in the community. Our vision is to be the most valuable Business Support Solutions Partner to our Clients throughout Africa and beyond.

We are searching for qualified persons to fill the position below:

Job Title: E-Commerce Sales & Logistics Manager

Location: Anthony, Lagos
Employment Type: Full-time

Job Brief

  • We are currently looking for a talented and qualified logistics manager to join our team. In this position, you will be responsible for all supply chain management duties.

Duties & Responsibilities

  • Manage e-commerce order processing and inventory fulfillment.
  • Accurately process customer quotes and sales orders.
  • Monitor and investigate all orders to minimize fraud.
  • Provide exceptional customer service via phone and email, including taking orders, troubleshooting web problems, and resolving customer concerns.
  • Proactively identify operational problems, suggest solutions, and independently resolve issues.
  • Interact routinely (telephone and email) with Customers, Sales Team, Vendors and Warehouses.
  • Analyze data to monitor performance and plan improvements and demand.
  • Develop new business opportunities, solve logistical problems and produce new solutions.
  • Process Return Merchandise Authorizations.
  • Assist in website updates.

Education & Experience

  • Bachelors Degree in related field or equivalent experience.
  • Must have at least 3 years of experience in order fulfillment, ecommerce and sales.
  • Experience with order management and shipping software a plus.
  • High proficiency in computer and internet use including Microsoft Office.
  • Must have excellent written, verbal and math skills.
  • A professional who is results driven, a self-starter, customer-focused and resilient.
  • Must be a team player and able to work with others.

Salary
N150,000 – N250,000 Monthly.

Application Closing Date
31st December, 2021.

How to Apply
Interested and qualified candidates should send their Curriculum Vitae to: [email protected] using the job title as the subject of the mail.
Or
Click here to apply online

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