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IT Support Specialist/Manager at PalmPay

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Full Time Jobs
Posted 4 years ago

Location: Nairobi, Nairobi, Kenya

Type: Full Time

Min. Experience: Manager/Supervisor

Job responsibilities:

1. Data analysis of payment channel and problem analysis;

2. Deal with and respond to business problems, cooperate with customer service team to solve problems in time;

3. Collect requirements, collect suggestions and optimize products;

4. Coordinate and promote the problem-solving of each department, and optimize the work flow of each department;

5. Follow up channel problems and contact channel supplier to locate and solve problems;

6. Timely respond to Shenzhen team issues and report the progress of problems;

Qualifications:

1. Full-time bachelor degree or above, major in computer science, 1-5 years working experience, can understand code and analysis log;

2. Good logical thinking ability and self-study ability;

3. Positive and responsible working attitude, good communication ability and coordination ability;

4. Be able to respond and cooperate with all departments in time;

5. Be able to work overtime on holidays.

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