| Full Time Jobs |
| Posted 4 years ago |
JOB TITLE: Senior Technical Sales Officer
JOB LOCATION: Lagos
JOB DETAILS:
- Possessing a strong knowledge of the eCommerce space including competitive strategies, marketing strategies, product development, consumer research, usability best practices and industry trends.
- Track all leads, categorize them for follow-up, and prepare new clients for conversion to the service lines.
- Develop ecommerce sales strategies to meet revenue and growth targets
- Technically sound to handle partner integration with Kwik platform and ensure successful Go-live
- Ability to lead a team with high level of drive to meet the monthly KPI set by head of sales
- Set up meetings with potential clients and listen to their wishes and concerns
- Demonstrating the technical features and benefits of our products.
- Design, develop and manage the company’s overarching customer journey and experience along all customer touchpoints and channels as per proven best practices
- Self-motivated and driven by targets
- Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
- Inform leads and customers of current promotions and discounts
- To provide weekly and monthly reports to the Sales Manager, documenting sales activity, volume and revenue achievements.
- Develop strategies for more effective sales, both individually and as part of a team
- Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
- Lead the e-commerce platform and channels design and discuss plans for improvement
- Contacting potential and existing customers on the phone, per email, and in person.
- Translate plans into clear business requirements for technology implementation
- Participating in sales team meetings.
- All other tasks assigned by your line manager.
What You’ll Bring
- BA / B.Sc degree or equivalent practical experience
- At least 3 years experience on Ecommerce business, Online selling platform like Jumia, Konga, Payporte and 6 years in general sales management corporate sales experience (in logistics and online food platforms will be an added advantage)
- Excellent writing, verbal and research skills.
- Basic knowledge of computer systems and Office Software.
Life at Kwik
- Join a diverse, passionate & driven team of all backgrounds
- Casual work environment
- Comprehensive health benefits to fit your needs
- Competitive package.