| Full Time Jobs |
| Posted 5 years ago |
JOB TITLE: Customer Service Representative
JOB LOCATION: Palmgrove, Lagos
Employment Type: Full-time
JOB DETAILS:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Candidates should possess a Bachelor’s Degree qualification with 2 – 5 years work experience.
Salary
N50,000 – N70,000 / month.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: October 29, 2021