Specialist – Channel Management (POS Agents), Commercialat MTN

Full Time Jobs

Lagos Nigeria

Posted 3 years ago

MTN Nigeria is a South Africa multinational telecommunication company. it began its operation in Nigeria in 2001. The company report to have over 55 million subscribers. in 2001, MTN Nigeria has led the growth in the voice market to become the biggest mobile operator in Nigeria and West Africa. It is currently one of the most used networks in Nigeria.

JOB TITLE: Specialist – Channel Management (POS Agents), Commercial

JOB LOCATION: Victoria Island, Lagos
Job Identification: 1246
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Channel Management (Agents)
Division: MoMo Payment Service Bank

JOB DETAILS:

Develop commercial processes and procedures related to assigned channel activities
Coordinate tactical plans with regions to deliver the targets
Monitor, analyze and report sales trends, including but not limited to customer recruitment, agent transactions etc. and also report on trade activity plans
Collate, analyze and provide insights from Channel Sales data and develop weekly and monthly reports in preparation for business review meetings
Provide necessary support and materials towards the execution of agents and customer engagement activities within the regions, and collaborate with regional event agencies to ensure successful implementation of engagements
Co-ordinate cross functional sessions for implementation of MFS activities as directed by the Channel Manager & Segment Manager
Take responsibility for managing MFS Central pool of Merchandising materials end to end in line with approved strategies and budgets
Monitor performance of selected subcontractors and take corrective actions where necessary
Evaluate the efficiency and effectiveness of Field Operations and Implementation strategies and propose and offer suggestions for improvements.

Requirements
Education:

First Degree in Economics, Business Administration or any related discipline
Fluent in English.

Experience:

3 – 7 years’ experience which includes:
- Experience in Field Operations and Implementation or allied field is required
- Experience in Fintech, banking or Mobile Money is preferred
- Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred.