Core Banking Support Officer at Stanbic IBTC Bank

Full Time Jobs

Lagos

Posted 3 years ago

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Core Banking Support Officer

Job ID: 64076
Location: Lagos Island, Lagos
Job Sector: Banking
Work Arrangement: Fully Office Based

Job Purpose

Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.

Key Responsibilities / Accountabilities

Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
To undertake advanced administration tasks as required e.g. to support problem resolution.
To support the development teams and the 24/7 group in deploying applications and solving problems.
Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.

Minimum Qualifications and Experience