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Service Fulfillment & Support Engineer at ipNX Nigeria Limited

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Full Time Jobs
Lagos
Posted 3 years ago

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

We are recruiting to fill the position below:

Job Title: Service Fulfillment & Support Engineer

Location: Lagos
Employment Type: Full-time
Reporting to: Team Lead, Service Fulfillment & Support
Travel Frequency: Occasionally

Purpose of the Job

  • To improve on the SLAs with customers by reducing the MTTR which also translates to improved service to customer.

Expected Key Results

  • Incident Management
  • Preventive Maintenance
  • Pre-sale Engineering
  • Report Management
  • Back Office Support
  • Project Implementation Management
  • Job Completion Certificate
  • Inventory Management.

Educational Qualifications & Functional Skills

  • Academic: B.Eng in Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)
  • Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional).

Work Experience:

  • At least 2 years in telecommunications industry.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning.

Application Closing Date
30th June, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Job Features

Job CategoryEngineering (Electrical / Electronic / Mechanical / Civil / Construction / Building / Petroleum / Water / Field / Structural / Production Optimization / Reservoir) Jobs

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