Unit Head, Workflow and Enterprise Application Support at First Bank of Nigeria Limited

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Full Time Jobs

Lagos

Posted 4 years ago

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Unit Head, Workflow and Enterprise Application Support

Job Identification: 573
Location: Lagos
Job Schedule: Full time

Duties & Responsibilities

Supervise the successful completion of all work assigned to the Workflow & Enterprise Application Development Unit
Assign work to team resources, balancing workload appropriately
Work with EA office to ensure compliance of data and information with defined blueprint and standards
Consult with relevant stakeholders to understand their data and reporting needs
Direct the development of accurate estimates for work request delivery and application support services
Manage an application team to deliver services according to defined service level commitments
Lead the development, building, configuration and unit testing of Workflow & Enterprise Application solutions from conceptualization through stabilization using various computer platforms
Ensure that solutions meet requirements outlined in the design documentation
Ensure accuracy and timeliness in delivery of reports
Review technical constraints and performance issues of Enterprise solutions
Assist in planning the introduction of new application systems
Manage and report on progress of team tasks and objectives
Monitor and measure effectiveness of maintenance and development processes
Manages expectations of the team’s internal and external customers
Clearly communicates the Application team goals, organizational philosophies, and policies and procedures to the Application team
Coordinates and facilitates the creation of Workflow & Enterprise solutions development documentation
Improves the Workflow & Enterprise systems by studying current practices, designing modifications
Provide leadership and technical guidance to reports.

Job Requirements
Education:

Minimum of a First Degree or its equivalent in a business /IT related discipline
Masters, MBA or a recognized professional certification will be an added advantage

Experience:

8+ years of experience in designing, developing and delivering solutions
6+ years of management experience with 2+ years spent in senior management role
Experience on Enterprise solution architecture and Design
Familiarity with Cloud Solution architecture and Design

Key Competency Requirements
Knowledge:

In-depth knowledge of software development frameworks, concepts and best practices
In-depth knowledge of system implementation
Working knowledge of project management frameworks and standards
Working knowledge and understanding of the strategic direction of the Nigerian Banking Industry
Good interpersonal and communication skills and the ability to work effectively with business stakeholders
Working knowledge of system implementation
Proficient knowledge of structured systems analysis and design, and software development life cycle
Proficient knowledge of relational database management system and tools
Good knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.
Proven technical aptitude in several relevant application programming domains
Working knowledge quality control/assurance
Sound conflict management skills
Customer-centricity
Creative, results-oriented and analytical with strong problem-solving capability
Good leadership and influencing ability
Coaching

Skill/Competencies: