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Collection Officer at the Concept Group

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Full Time Jobs
Lagos
Posted 3 years ago

We are recruiting to fill the position below:

Job Title: Collection Officer

Location: Yaba, Lagos

Job Description

  • Monthly Customer follow up. Send reminders of settlement arrangement and pending payments before they are due.
  • Emailing, calling, and negotiating with the delinquent customers or our clients via outbound/inbound phone calls for payments of overdue debt.
  • The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
  • Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency. And outstanding debts targets are met.
  • Provide feedback to management concerning possible problems or areas for improvement. Make recommendations to implement improved processes. Reports should be 100% accurate and submitted as at when due.

Skills / Competencies

  • Candidates should possess a Bachelor’s Degree with 1 – 3 years work experience.
  • Negotiation and Persuasion skills.
  • Attention to details.
  • Excel Data entry and basic math skills.

Application Closing Date
25th November, 2022.

Method of Application
Interested and qualified candidates should send their CV to:[email protected] using the Job Title and Location as the subject of the email.

Job Features

Job CategoryDebt Collector

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