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Home » Jobs

Customer Service / Admin Personnel at Reposebay Human Resources Limited

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Full Time Jobs
Lagos
Posted 2 years ago

Reposebay is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:


Job Title: Customer Service / Admin Personnel

Location: Victoria Island, Lagos
Employment Type: Full-time

 About Reposebay: Reposebay is a boutique recruitment company serving both micro employers and SMEs with customized solutions and human capital growth strategies. Her career advisory specialty services have impacted over 3000+ job seekers

Job Requirements

  • Convert potential customers by recommending goods or services and demonstrating how they benefit the customer personally
  • Respond to customer inquiries about available products and services
  • Establish new customer accounts, recording account information on written forms or digitally
  • Listen to customer concerns and complaints with the goal of identifying the causes of the problem
  • Inventory management and stock taking.
  • Refer advanced cases to management for resolution, providing background information as necessary
  • Maintain and regularly update financial account information using computer software programs
  • Anticipate customer needs, following up with previous customers to offer reorders or additional services
  • Executing marketing initiatives including campaigns, events, sponsorships and corporate social responsibility programs.
  • Building brand awareness and increasing brand value and profitability.
  • Increasing product sales and market share.
  • Collaborating with different teams such as marketing, creative, legal, etc.
  • Ensuring that messaging and marketing activities are aligned with brand and company values.
  • Develop strong customer relationships in order to generate high volume of prospective clients
  • Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the company’s growth plan.
  • Determine cross-selling opportunities among different products and services offered by the organization.
  • Maintain client relationship management database and utilize it to manage customer contacts and mailing list.
  • Implementation of operational policies and procedures.
  • Actively involved in the day to day running of the store activities.
  • Maintain approved look and feel of the store at all times
  • Carry out daily administrative tasks.

 How to Submit Your Application

Interested and qualified candidates should send  relevant CV to: [email protected] using the Job Title as the subject of the email.

Note: This role need to be filled urgently.

 Application Closing Date
19th December, 2022.

Job Features

Job CategoryCustomer Service / Call Centre / Front Desk / Receptionist Jobs

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