Officer - Self Service and Electronic Channels, Customer Services at MTN Nigeria

Full Time Jobs

Lagos

Posted 2 years ago

MTN Nigeria is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Officer – Self Service and Electronic Channels, Customer Services

Job Identification: 1742
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Self Service and Electronic Channels
Division: Customer Relations

About MTN Nigeria: The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Requirements

First Degree in any relevant field
Certification in Scrum, Project Management an added advantage
Fluent in English.

Experience:

3 – 7 years’ experience including:
- Minimum of 1 year experience using Agile project Management methodology
- Experience working in a medium-sized organization
- Certification in Scrum, Project Management
- Experience applying design thinking in product development
- Advanced Knowledge in the use of Excel
- Change Management
- Data Science
- PowerBi
- Structured Query Language (SQL)
- Experience using studio equipment and editing.