Customer Support Representative (Ondo) at Mevron

Mevron is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Customer Support Representative

Job Code: 1000007
Location: Akure, Ondo

 About Mevron: Mevron is a ride-hailing taxi app which provides affordable rides in Nigeria. We are a ridesharing taxi app booking that raises the bar for fast affordable rides. Day or night, Mevron’s cab drivers are incentivized to deliver higher quality, safer transportation for everyone. The app makes it easy to book taxi online, pay with a credit card, and offers the option to pay with cash.

Job Requirements

• Work experience in a high-energy, productive environment
• Excellence in both written and spoken English
• Outstanding comprehension and writing skills
• High proficiency in using computers (typing, quickly navigating between various tools) and software
• Excellent problem-solving skills, ability to connect optimally what users are asking for with answers to their actual issues
• Passion for creating support experiences that exceed users’ expectations
• Willingness to work in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users
• A desire to work on different shifts, totaling 40 hours per week, including weekends, holidays, and weekly evening shifts
• Willing to be moved from periodically to other projects and accounts or where the business needs them
• Proficient in English (Oral & Written).

Preferred Qualifications:

• A Bachelor’s Degree from any field is preferred but not a requirement
• 1+ years of total work experience in a high-growth, productive, constantly changing environment
• Work experience in customer-centric industries (ex., Ride-sharing, Hotels, airlines, banking) is preferred
• Extensive experience dealing with different markets (countries) and having a good understanding of cultural differences is preferred.

 How to Submit Your Application

Interested and qualified candidates should:
Click here to apply online

 Application Closing Date
Not Specified.