Client Engagement Associate at EHA Clinics

View Jobs at EHA Clinics

Full Time Jobs

Lagos

Posted 2 years ago

EHA Clinics is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Client Engagement Associate

Location: Sangotedo, Lagos
Department: Client Relations
Employment: Full-time
Reports to: Senior Manager, Client Operations

About EHA Clinics: EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g, general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

Job Requirements

Minimum of Bachelor’s Degree in Marketing, Business Administration, or related field.
Minimum of 1 year of proven post NYSC-related experience as a Business Development Executive, Marketing Executive, Customer Success Officer or Client Service Officer.
Experience in the healthcare industry or pharmaceutical distribution industry will be a strong advantage.
Proven track record of meeting and exceeding targets.
Background in customer service, sales and marketing.
Completion of compulsory National Youth Service Corps (NYSC) or exemption.

Key Skills and Attributes:

Hold Computer literacy
Excellent Communication
Leadership and Teamwork
Problem solving and Initiative
Strong Attention to Details
Excellent organizational and planning skills
Excellent verbal and written communication skills
Excellent time management skills with proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Proficient with Google Suite or related software
Excellent interpersonal and communication skills.
Strong networking and interpersonal skills.
Excellent communication and negotiation skills.
Ability to communicate well and able to work with team members of different levels at different locations.
Strong problem-solving and creative skills.
Ability to continuously identify opportunities for improvement
Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
Proficiency in the use of the Asana task management tool is an advantage
Ability to pay attention to details and excellent reporting skills.
Excellent interpersonal and customer service skills.