IT Service Desk Officer at Baobab Group

Baobab Group is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: IT Service Desk Officer

Location: Yaba, Lagos
Employment Type: Full-time

 About Baobab Group: Baobab Group is a leading digital financial inclusion group focusing on serving individuals, micro and small businesses in Africa and China. Our mission is to unleash the potential of our clients offering them simple and easy to use financial services. Founded in 2005 as Microcred, today Baobab has over a million customers and 3,800 employees operating in Burkina Faso, China, Democratic Republic of Congo, Ivory Coast, Madagascar, Mali, Nigeria, Senegal, Tunisia and Zimbabwe.

 Job Requirements

• University Degree in Computer Science, Electronic Engineering, Computer Electronics or equivalent
• At least 2 years experience in system/network administration, maintenance and IT Service Management or equivalent
• Microsoft MCP/MCSA Training/ certificate (desired)
• ITIL Foundation Certification or Training
• Implementer Certification/Professional Certificate in at least 2 Standards/Framework among these is a huge added advantage; NDPR, ISO 22301, ITIL V4/ISO 20000, ISO 27001/27002, ISO 27032)

Required Skills:

• Good knowledge of OS, databases, IP Addressing and networks (LAN, WAN) and reporting
• Vendor & Assets Management.
• Ability to work in a team with short time limits.
• Ability to get to grips with a new system.
• Integrity and knowledge of working in a Microfinance space.
• Good command of English (Speak, write and read)
• Good knowledge of IT Frameworks/Standards/ISO Certifications and monitoring of
• their Maturity level.

 How to Submit Your Application

Interested and qualified candidates send their CV to: [email protected] copy: [email protected] using the Job Title as the subject of the email.

 Application Closing Date
20th February, 2023.