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Global Customer Insights Data Lead at M-KOPA Nigeria

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Full Time Jobs
Lagos
Posted 2 years ago

M-KOPA is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Global Customer Insights Research Lead

Location: Lagos
Category: Customer – Customer Operations
Job type: Full – time (Hybrid)

 About M-KOPA: M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Job Requirements

  • Have a Bachelor’s Degree or equivalent experience
  • Have 2+ years of work experience in market research, industry research, analytics, product management, or comparable roles
  • Have experience managing or mentoring staff
  • Are passionate about our mission of making everyday essentials accessible to everyone
  • Are excited to be a champion for our customers in everything you do
  • Have extremely strong business acumen,
  • Technical understanding and practical experience in quantitative and qualitative research techniques
  • Love figuring out how to ask the right questions and structure analysis to achieve the desired insight
  • Are confident analyzing, interpreting, and storytelling with data
  • Can manage team members to deliver high-quality research outputs and grow professionally
  • Are a collaborator and have a low ego
  • Love fast-moving environments with a sense of urgency to get the job done

 How to Submit Your Application

Interested and qualified candidates should: Click here to apply online

 Application Closing Date
Not Specified.

Job Features

Job CategoryCustomer Relationship Manager Jobs, Customer Service / Call Centre / Front Desk / Receptionist Jobs

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