View Jobs at M-KOPA Nigeria |
Full Time Jobs |
Lagos |
Posted 2 years ago |
M-KOPA is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:
Job Title: Global Customer Insights Research Lead
Location: Lagos
Category: Customer – Customer Operations
Job type: Full – time (Hybrid)
About M-KOPA: M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Job Requirements
- Have a Bachelor’s Degree or equivalent experience
- Have 2+ years of work experience in market research, industry research, analytics, product management, or comparable roles
- Have experience managing or mentoring staff
- Are passionate about our mission of making everyday essentials accessible to everyone
- Are excited to be a champion for our customers in everything you do
- Have extremely strong business acumen,
- Technical understanding and practical experience in quantitative and qualitative research techniques
- Love figuring out how to ask the right questions and structure analysis to achieve the desired insight
- Are confident analyzing, interpreting, and storytelling with data
- Can manage team members to deliver high-quality research outputs and grow professionally
- Are a collaborator and have a low ego
- Love fast-moving environments with a sense of urgency to get the job done
How to Submit Your Application
Interested and qualified candidates should: Click here to apply online
Application Closing Date
Not Specified.
Job Features
Job Category | Customer Relationship Manager Jobs, Customer Service / Call Centre / Front Desk / Receptionist Jobs |