Quality Assurance Specialist at Kuda Bank

Kuda Bank  is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Quality Assurance Specialist

Location: Lagos, Nigeria
Job Type: Full time

 About Kuda Bank : Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.

Job Requirements

• BSc. (MBA, PMP an added Advantage)
• 6-7 years Customer Support experience with a minimum of 4 year in Quality Assurance
• Ability to deal with diverse problems using facts, judgment, and discretion to resolve them
• Have an instinct around anticipating and handling problems, crafting solutions, communicating them to Stakeholders
• Ability to probe effectively for understanding
• Listening attentively to internal customers’ complaints and compliments
• Good Analytical skills
• Excellent verbal, written and interpersonal communication skills
• Ability to multitask and successfully operate in a fast-paced environment
• Must adapt well to change and successfully set and adjust priorities as needed
• Must be proficient with Microsoft Office (intermediate Word, Excel, PowerPoint)

 How to Submit Your Application

Interested and qualified candidates should: Click here to apply online

 Application Closing Date
Not Specified.