Resolution / Service Manager (Telecommunications) at Terawork

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Lagos

Posted 2 years ago

Terawork is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Resolution / Service Manager (Telecommunications)

Location: Lagos
Employment Type: Contract

About Terawork: Terawork is the leading online talent marketplace in Africa that helps businesses thrive by connecting them with professional talent without geographical barriers. We have a pool of professionals with varying levels of expertise across tech, digital, business and lifestyle services.

Job Requirements

Minimum of HND in Computer Science or a related field.
5+ years of experience in network administration and leadership roles.
At least 5 years of experience in telecommunications or Fiber Optics.
CCNA or equivalent technical qualification.
Strong problem-solving, critical thinking, and decision-making skills.
Excellent communication skills, with the ability to explain complex technical information in a clear and concise manner to team members and stakeholders.
Experienced and conversant in Service Level Agreements and Operational Schedules.
A good working knowledge of TCP/IP.
Ability to prioritize and meet deadlines in a fast-paced environment.
Strong attention to detail and ability to maintain accuracy in a high-pressure environment.
Demonstrated ability to drive change and innovation.
Ability to work independently and as part of a team, and to establish and maintain effective working relationships with a variety of internal and external stakeholders.