Operations Officer at Alister Greene Limited

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Full Time Jobs

Abuja FCT

Posted 2 years ago

Alister Greene Consulting is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Operations Officer

Location: Abuja (FCT)
Employment Type: Full-time

About Alister Greene Consulting: Alister Greene Consulting is a professional consulting firm with expertise in providing a People – Process Management solution to small and medium Scale Enterprises. We work with organizations to overcome their organization specific people and process challenges; designing and implementing the most effective and efficient interventions for smooth transitioning from entrepreneurship to a professionally managed firm.

Job Requirements

Bachelor’s Degree in Business Administration, Operations Management, or any related field is required.
Must have 2-3 years of work experience in operations management in the banking or financial services industry is required. Experience in digital banking, customer service, or back-office operations is desirable.
Good understanding of Agency banking operations, including customer onboarding, account opening, payments, and fraud prevention.
Knowledge of operational risk management, regulatory compliance, and security protocols is also required.
Excellent communication skills and be able to communicate effectively with stakeholders, including internal teams, external partners, and customers.
Proficient computer skills, especially in Microsoft Excel, Word, and PowerPoint.
Continuous improvement mindset, actively seeking out ways to improve processes, optimize resources, and enhance customer experience.
Ability to work under pressure and in a fast-paced environment, handling large volumes of data and transactions.
Familiarity with payment and settlement system and other relevant systems would be an added advantage.
Professional certification in Operations Management, Six Sigma, Lean Management, or related fields would be an added advantage. Examples of relevant certifications include PMP, CSM, and ITIL.