Key Account Manager at Klasha

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Full Time Jobs

Lagos

Posted 2 years ago

Klasha Nigeria is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Key Account Manager

Location: Lagos
Department: Sales

About Klasha Nigeria: Klasha makes it easy for African consumers to shop online. We build technology that allows African consumers to easily access the goods they want on the continent. We enable payments online in local African currencies and can handle the last-mile logistics for our retail partners too. Statistically, Africa is the future, so we believe consumers on the continent should have the same frictionless access to the global e-commerce economy as consumers in the West. Klasha was founded in Lagos, Nigeria in 2018 and is backed by Techstars, Ginco Investments and a group of notable angel investors. Klasha is run by 20-somethings from five nationalities that speak six different languages between them. Klasha has offices in Johannesburg, South Africa and Lagos, Nigeria.

Job Requirements

A Degree holder from any field.
Can-do attitude and eagerness to learn.
Organised, detail-oriented, and able to manage 30+ clients at once.
Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision.
Strong problem-resolution skills and proven ability to engage and interact with internal teams to resolve client issues.
Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation.
Comfortable using and learning software: Google Sheet, CRM, Sales enablement tools etc.
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success.