Customer Service Manager at Sun King (Formerly Greenlight Planet)

Greenlight Planet is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Customer Service Manager

Location: Nigeria
Employment Type: Permanent – Full Time
Department: EasyBuy Program Management

 About Greenlight Planet: Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa.  Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide.

Job Requirements

• Have a Bachelor’s / HND qualification from any higher accredited higher insitution
• 3 years plus experience of managing operational customer service teams at a team manager role.
• Must be a team player, patient and people centric as you will be dealing with a highly skilled and conversant team.
• Have keen analytical and research abilities i.e You’re Are highly analytical and able to translate customer feedback into data, and customer ideas into product recommendations.
• Demonstrate ability to motivate and communicate with others at all levels.
• Influential relationships skills and able to use these relationships to deliver engagement improvements.
• Excellent communication and negotiation skills.
• Strong organizational skills ensure you’re on top of every follow up and nothing falls through the cracks.
• Ability to work well and mentor culturally diverse skilled teams.
• Good with staff engagement and team motivation concepts that can boost staff morale.

 How to Submit Your Application

Interested and qualified candidates should: Click here to apply online

Application Closing Date
Not Specified.