Customer Support at HotBox Technology
Full Time Jobs in Nigeria
JOBS IN LAGOS STATE - JOB VACANCIES IN LAGOS STATE NIGERIA
Posted 2 years ago
HotBox Technology is a software development company. We develop mobile applications and web applications, we also create AI-powered solutions with ML and NLP.
We are recruiting to fill the position below:
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Job Title: Customer Support
Location: Lagos
Employment Type: Full-time
Job Summary
- We are recruiting customer support representatives that excels in meeting customers’ expectations, from answering questions on products and services to processing orders.
- The preferred candidate will assist in investigating issues and resolving conflicts from customer complaints to ensure customer satisfaction.
Responsibilities
- Generating sales leads.
- Managing incoming calls.
- Building good relationships with clients.
- Resolving complaints and following up on resolutions.
- Identifying customers’ needs.
- Following procedures and policies.
Requirements
- Previous experience in customer service.
- Strong telephone etiquette.
- Familiarity with CRM tools.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
Application Closing Date
10th April, 2022.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.
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Job Features
Job Category | Customer Service / Call Centre / Front Desk / Receptionist Jobs in Nigeria |