Human Resources Manager – Jumia (Full Time)

About The Company

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.  

They are recruiting to fill the position below:

Objective:

The role caters for all engagements, activities, processes and projects related to the wellbeing of Jumia employees in country of base.

Experience:

Admin and compliance:

• Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding);

• Ensures admin processes are running smoothly;

• Manages compliance to all HR (safety, health, other) and labour topics for all Jumia companies;

• Manages the HR & Admin team on a daily basis and in their development.

Development:

• Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR);

• Ensures processes are running smoothly;

• Implements and leads our performance management system (objective, performance based and transparent);

• Uses data analysis to influence strategic decisions and to address organizational challenges to talent management;

• Promotes and coordinates initiatives that support organizational change;

• Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;

Work environment:

• Implements satisfaction/motivation barometers, measures and acts accordingly;

• Suggests appropriate events to strengthen sense of belonging;

• Manages employee relations (social bodies, employee satisfaction, health and security);

• Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, every-day life).

Coaching and advice:

• Improves the performance of others by empowering a strong leadership and coaching culture;

• Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes …);

• Coaches managers to support and roll out people development efforts.

Continuous improvement:

• Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;

• Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;

• Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs; 

Experience and Requirements:

• 8+ years experience, preferably in a tecnology, Retail, or FMCG environment within the corporate function.

• Clear understanding of local labor laws with regards to employee hiring and exit management.

• Basic/Working knowledge of Enterprise Resource Planning system e.g. Jobvite, PeopleHR or Bamboo will be an added advantage.

• Experience in people strategy.
• People management skills.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate

• A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector

• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders