Linux Support Engineer, EMEA at Canonical Nigeria

Canonical is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Linux Support Engineer, EMEA

Location: Lagos
Employment type: Full-time

 About Canonical:  We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means ‘humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world’s biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world’s most productive developers. Secure and reliable, elegant and intuitive, and open for innovation – Ubuntu is the future of open source, which is why it’s the fastest-growing Linux in the world despite already being the most widely deployed.

Job Requirements

• Excellent verbal and written communication skills in English.
• Bachelor’s Degree, ideally within STEM related disciplines. 
• Ability to pass a background check
• Experience supporting Linux systems including experience in:
  • Virtualisation – especially with KVM or OpenStack.
  • Containers – especially with Docker, LXD/LXC, or Kubernetes.
  • Storage – especially with Ceph, Swift, XFS, ZFS, btrfs.
  • Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
  • Linux integration with other environments (authentication/directory services, network file systems, etc.)
  • Cloud computing (provisioning, monitoring, orchestration, etc.)
• Troubleshooting experience:
  • Basic reading of stack traces to be able to search for duplicates, escalate to correct team.
  • Understand OS and Application level bugs and advise on next steps
  • Programming fundamentals in any language.
• Customer support experience:
  • Know how to adapt your speech depending on your audience.
  • Communicate clearly: setting the right expectations, providing timely status updates, and clearly explaining necessary steps.
  • Not getting too attached to a technical problem to not be able to let go or see the bigger picture.

 How to Submit Your Application

Interested and qualified candidates should Click here to apply online

Application Closing Date
Not Specified.