Product Owner: Global Fundraising BI Platform at Save the Children

SAVE THE CHILDREN INTERNATIONAL (SCI)

ROLE PROFILE

TITLE: Product Owner: Global Fundraising BI Platform

TEAM/PROGRAMME: Global Fundraising Hub in the Resource Mobilisation Communication & Engagement Department

LOCATION: London or any existing SCI location

GRADE: B: Mid – Senior Level

CONTRACT LENGTH: Permanent

CHILD SAFEGUARDING:

Level 1: A basic criminal record background (DBS) check is required/equivalent police record check.

ROLE PURPOSE:

Are you an experienced Product Owner looking for a new challenge and an opportunity to further your skills and careers whilst making a real difference to children’s lives around the world?

If you are a highly motivated individual with a genuine interest in big data, in technology and in fundraising then we have the perfect job for you!

We are looking for a strong Product Owner for our Global Business Intelligence (BI) Data Warehouse project. The Data Warehouse (Azure) will act as centralised repository for the CRM data from each of Save the Children’s 28 member offices around the world and will be the source for a suite of shared service reporting (power BI) used to facilitate fundraising investment decisions. Beyond the CRM data will then look to explore the integrations of data sources from other areas of the business creating one true home for all our data.

As the Product Owner you will be responsible for setting, prioritizing, overseeing and evaluating the work generated by our internal BI team in order to ensure impeccable features and functionality of the product.

The Product Owner will:

· Define product vision, road-map and ensure alignment with STC strategic objectives

· Research technologies and work with the BI developers to define the technological architecture

· Manage internal customer engagements and pitch for growth into new members offices

· Define and manage the on boarding process of new member offices into the system

· Manage and prioritise internal customer requirements into a backlog

· Define KPIs to be adopted by the system

· Work with the Project Lead, colleagues and Members offices to build report designs

· Attend scrum meetings with developer resource and oversee sprint deliverables

· Ensure that the BI team always has an adequate amount of prior prepared tasks to work on

· Manage progress updates to internal and external stakeholders

· Become an expert on STC fundraising methods and analysing marketing results

· Explore the integration of other data sources (Google Analytics, Finance, Social Listening etc..) into the data warehouse

In the event of a major humanitarian emergency, the role holder will be expected to work outside of the normal job description and be able to vary work hours accordingly.

SCOPE OF ROLE:

Reports to:  Project Lead

Staff reporting to this post: None
Budget Responsibilities: Responsible for management and reporting of the project budget ensuring the spend remains within the agreed funding parameters

SKILLS AND BEHAVIOURS (SCI Values in Practice):

Accountability:

· Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values

· Holds team members and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

· Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same

· Widely shares their personal vision for Save the Children, engages and motivates others

· Future orientated, thinks strategically and on a global scale.

Collaboration:

· Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters

· Values diversity, sees it as a source of competitive strength

· Approachable, good listener, easy to talk to.

Creativity:

· Develops and encourages new and innovative solutions

· Willing to take disciplined risks.

Integrity:

· Honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS AND EXPERIENCE:

Essential Skills & Experience

Previous working experience as a Product Owner for 5+ years

University degree (ideally in Computer Science, Engineering or Business) or other relevant professional qualification or experience

Passion for data and highly developed analytical skills

In-depth knowledge of Agile process and principles

Experience with Benchmarking

Technical curiosity to drive continual platform evolution

Proven experience of delivering projects on time and to budget

Outstanding communication, organisational, presentation and leadership skills

Excellent organizational and time management skills

Creative thinker with a vision

Meticulous attention to detail

Fluent in English

Mandatory Technical Expertise

Experience building data models, designing reports and distributing dashboards in Power BI or any other Business Intelligence tools used in the sector

Expert with Microsoft Project/Trello or any other recognised project management software solution

Have worked on projects that utilise cloud based computing (Azure or similar)

Desired Skills and Experience

Previous experience working in an International Non-Governmental Organisation

Understanding of marketing/fundraising techniques and KPIs, with a particular focus on Individual Giving

Exposure to at least one fundraising CRM system and knowledge of the data table architecture

Equal Opportunities:

The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Health and Safety:

The post holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Additional job responsibilities:

The job duties and responsibilities are not exhaustive and the post holder may be required to carry out additional duties within reasonable bounds, and as they relate to the accomplishment of the Initiative’s objectives. Some level of international travel may be required.

We can offer circa £57,000 per annum (If based in UK) with an option of flexible working hours. If the role is based outside of the UK, National T&C (including pay) will apply.

This role can be based in London or any existing Save the Children International Regional or Country office location on approval, provided the successful candidate has proof of eligibility to work from the preferred location.

TEAM/PROGRAMME: Global Fundraising Hub in the Resource Mobilisation Communication & Engagement Department

LOCATION: Any existing Save the Children location.

The role will involve occasional international travel

GRADE: B

CONTRACT LENGTH: Permanent

SALARY CIRCA: £57k

CHILD SAFEGUARDING:

Level 1: A basic criminal record background (DBS) check is required/equivalent police record check.

ROLE PURPOSE:

Are you an experienced Product Owner looking for a new challenge and an opportunity to further your skills and careers whilst making a real difference to children’s lives around the world?

If you are a highly motivated individual with a genuine interest in big data, in technology and in fundraising then we have the perfect job for you!

We are looking for a strong Product Owner for our Global Business Intelligence (BI) Data Warehouse project. The Data Warehouse (Azure) will act as centralised repository for the CRM data from each of Save the Children’s 28 member offices around the world and will be the source for a suite of shared service reporting (power BI) used to facilitate fundraising investment decisions. Beyond the CRM data will then look to explore the integrations of data sources from other areas of the business creating one true home for all our data.

As the Product Owner you will be responsible for setting, prioritizing, overseeing and evaluating the work generated by our internal BI team in order to ensure impeccable features and functionality of the product.

The Product Owner will:

• Define product vision, road-map and ensure alignment with STC strategic objectives
• Research technologies and work with the BI developers to define the technological architecture
• Manage internal customer engagements and pitch for growth into new members offices
• Define and manage the on boarding process of new member offices into the system
• Manage and prioritise internal customer requirements into a backlog
• Define KPIs to be adopted by the system
• Work with the Project Lead, colleagues and Members offices to build report designs
• Attend scrum meetings with developer resource and oversee sprint deliverables
• Ensure that the BI team always has an adequate amount of prior prepared tasks to work on
• Manage progress updates to internal and external stakeholders
• Become an expert on STC fundraising methods and analysing marketing results
• Explore the integration of other data sources (Google Analytics, Finance, Social Listening etc..) into the data warehouse

In the event of a major humanitarian emergency, the role holder will be expected to work outside of the normal job description and be able to vary work hours accordingly.

SCOPE OF ROLE:

Reports into: Project Lead

Number of direct reports: None

Budget Responsibilities: Responsible for management and reporting of the project budget ensuring the spend remains within the agreed funding parameters

SKILLS AND EXPERIENCE

Essential Skills & Experience

• Previous working experience as a Product Owner for 5+ years
• University degree (ideally in Computer Science, Engineering or Business) or other relevant professional qualification or experience
• Passion for data and highly developed analytical skills
• In-depth knowledge of Agile process and principles
• Experience with Benchmarking
• Technical curiosity to drive continual platform evolution
• Proven experience of delivering projects on time and to budget
• Outstanding communication, organisational, presentation and leadership skills
• Excellent organizational and time management skills
• Creative thinker with a vision
• Meticulous attention to detail
• Fluent in English

Mandatory Technical Expertise

• Experience building data models, designing reports and distributing dashboards in Power BI or any other Business Intelligence tools used in the sector
• Expert with Microsoft Project/Trello or any other recognised project management software solution
• Have worked on projects that utilise cloud based computing (Azure or similar)

Desired Skills and Experience

• Previous experience working in an International Non-Governmental Organisation
• Understanding of marketing/fundraising techniques and KPIs, with a particular focus on Individual Giving
• Exposure to at least one fundraising CRM system and knowledge of the data table architecture

Additional job responsibilities

The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The post holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

APPLY HERE