Systems Administrator at Jumia

Location: Nigeria

Department: Tech – IT

Job Title: Systems Administrator -Jumia (Full Time)

City: Lagos

Country: Nigeria

​Responsibilities

• Configure & manage DHCP servers within a large corporate environment.
• Manage multiple small and large-scale technology deployments for the company including LAN/WAN interconnect, PC desktop design, configuration, and support.
• Implement and support TCP/IP management products such as DNS, DHCP and subnetting.
• Perform Linux sysadmin duties, including system installation, troubleshooting, etc.
• Set up network printers and copiers on print servers and folders/permissions for file servers.
• Set QOS maps to align with corporate day to day business and evolving business needs.
• Design and implement enterprise VPN solution.
• Design firewall modifications and site-to-site VPN connections.
• Devise network solutions to help convert existing voice network infrastructure to the proposed infrastructure while minimizing downtime during transition.
• Serve as primary network/systems engineer in the design of IT Networks and Infrastructure
• Analyze, monitor, and troubleshoot network components to identify potential improvements and to make modifications in accordance with changing requirements.
• Develop and implement standardized documentation templates for structure writing, and detail network diagrams for all engineers to easily troubleshoot issues.
• Troubleshoot and maintain wireless, ethernet network systems and provide rapid solutions. 
• Participate in IP Planning, Implementation, and Network Management.  
• Install and configure network switches, routers, and firewalls
• Install and administer servers, laptops and PCs including operating systems and applications
• Manage installations, upgrades and configurations of IT hardware and software.
• Assess system performance and recommend improvements
• Manage issues/incidents escalated by subordinates
• Reviewing workloads and manpower to ensure targets are met.
• Ensuring staff working on processes are happy and operating efficiently.
• Collaborate with internal stakeholders in planning, administration, and execution of projects, processes, issue resolution, and procedures.
• Manage Field IT team responsible for IT assets and related tasks, both in the office and at events, to ensure stable, consistent operations and ensure client deliverables are met.
• Recommend improvements and automations to existing IT Service portfolios and support systems.

Required skills and qualifications

• A minimum education level of B.Sc or B.Eng Degree in a related field.
• A minimum of 6 years of related work experience.  
• Technical & IT Management certifications (CCNA or its equivalent)
• Strong understanding of projects from the perspective of both client and business
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail
• Fluent in English with excellent written and verbal communication skills.
• Experience in implementing and maintaining asset management procedure and solutions.
• Strong working knowledge of Windows, Unified threat management (UTM), Surveillance system and call application
• Technical support experience in standard network and server protocols (TCP/IP, DNS, DHCP), VLANs and Firewalls.
• Strong Understanding of Incident management through help-desk application
• Strong understanding of cabling standards to facilitate circuit or network extensions as needed
• Knowledge of open-source software and solutions
• Strong troubleshooting and problem resolution skills
• People and problem management skills
• Ability to work independently – accountable for your own actions and able to act with both urgency and integrity.  

What we offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team

APPLY HERE