Web Quality Assurance Partner at United Bank for Africa Plc (UBA) | Careersngr : Careersngr


Web Quality Assurance Partner at United Bank for Africa Plc (UBA)

Filed in by on June 1, 2022 0 Comments
Permanent Jobs in Nigeria
Posted 2 years ago

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:


Job Title: Web Quality Assurance Partner

Location: Lagos
Employment Type: Permanent

Job Objective(s)

  • Responsible for monitoring and driving the effective use of products and services to enable users’ seamless navigation on each of our products and website.


  • Inspect and ensure high quality is maintained throughout all website operations.
  • Oversee the consistency of web and online applications through constant check of processes and outputs.
  • Verifying fixes for customer/user support issues.
  • Ensures documentation for all required tests and activities are attended to.
  • Encouraging constant change and improvement in performance and quality.
  • Directing objectives to maximize profitability.
  • Monitoring performance and writing reports.
  • Ensure that user expectations are met on managed web applications and sites.
  • Review user business requirements as well as technology functional requirements document.
  • Communicates quality metrics and inspection results to appropriate managers including, but not limited to daily, weekly or monthly KPI.
  • Checking for broken links.
  • Checking for missing content, e.g. images.
  • Checking for missing page titles.
  • Checking for missing metadata.
  • Developing and executing test plans for new and existing features.
  • Checking the file sizes of pages to ensure they are not too large.
  • Checking for browser compatibility.
  • Checking that applications are functioning correctly, e.g. online forms.
  • Run tests to ensure Server Side Scripting or other languages function correctly.
  • Checking that legal and regulatory guidelines are being adhered to, e.g. CBN regulation, data protection, and privacy.
  • Checking that pages conform to the Bank’s Web-Accessibility standard.
  • Checking that the website design standard is maintained.


  • Degree in IT, Communication, or any relevant fields.
  • Prior experience in quality assurance or other related roles. 
  • Minimum of three (3) years’ work experience with hands-on experience in quality assurance.
  • Exposure to online and application development processes and standards. 

Candidate Profile:

  • Our ideal candidate must be knowledgeable about website and online processes, employee lifecycle, and the business. He/she must have strong Business Acumen, Interpersonal, Relationship Management, and Analytical skills. He/she must be involved in developing and executing test plans for new and existing features, troubleshooting and verifying fixes for customer/user support issues, and running performance tests.

Knowledge & Skills Required:

  • Extensive experience in quality control preferred
  • Proficient in the use of MS Office Suite (Word, Excel, PowerPoint)
  • Familiarity with all browsers, online and offline web test tools
  • Excellent written, verbal and interpersonal skills
  • Excellent problem-solving and critical thinking skills
  • Ability to manage competing priorities in a fast-paced environment and maintain a sense of urgency
  • Adhere to compliance with internal procedures
  • Proactive, enthusiastic, and fastidious learner able to adapt to changes and provide sound decision-making
  • Ability to interact professionally with all organizational levels
  • Ability to work cross-functionally with product owners, design, and implementation teams to better understand requirements, further investigate problems and accelerate resolutions.
  • Keen attention to detail and organisational abilities.
  • Team working skills
  • Planning and organisation skills
  • Quality assurance software testing
  • Thorough understanding of web browsers
  • Strong knowledge of quality assurance standards and methodologies.
  • Excellent communication skills.
  • Knowledge of browsers, website functionality, and use of MS tools
  • User Interface and User Experience
  • Customer Experience
  • Analytical approach with good numerical skill and understanding of statistical analysis.
  • All products and services of the bank 

What We Expect From You:

  • High degree of professional ethics, integrity, and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
14th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Features

Job CategoryBanking / Financial Services Jobs in Nigeria

Apply Online

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