Front Desk Officer at Begonia Hotel

Job Title: Front Desk Officer

Responsibilities

• Handling guest inquiries and complaints:Answering questions, providing information, and resolving issues
• Promoting hotel services:Promoting hotel services, seasonal packages, and loyalty programs
• Administrative duties:Maintaining the front desk, following standard operating procedures, and ensuring compliance with safety and health policies
• Communicating with other departments:Communicating with other departments to ensure smooth operations
• Greeting guests:Welcoming guests and providing a great first impression
• Managing reservations:Taking reservations, updating guest information, and ensuring bookings are accurate
• Check-in and check-out:Registering guests, allocating rooms, and managing the check-out process.

Requirements

• HND / OND qualification with 2 years of experience.

Application Instructions:

The application deadline is no 5th December, 2024. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://begoniahotels.com/