Customer Service Representative at ILEOJA Market Place

View Jobs at ILEOJA Market Place

Full Time Jobs

Ibadan Oyo

Posted 5 months ago

Job Title: Customer Service Representative

Job Summary

We’re seeking a dedicated Customer Support Representative to join our team and ensure smooth order processing and delivery management.
The ideal candidate should be detail-oriented, professional, and an excellent communicator who can ensure a seamless experience for our customers.

Responsibilities

Order Confirmation: Verify customer orders through calls or messaging apps to ensure accuracy.
Delivery Coordination: Follow up with delivery agents to confirm timely and successful deliveries.
Customer Communication: Provide customers with timely updates on their orders, including delivery schedules or any changes.
Record-Keeping: Maintain accurate records of orders and deliveries for easy reference.
Feedback Reporting: Relay common customer feedback and delivery issues to management to improve service.

Requirements

Smart Appearance: Must dress professionally and represent the brand’s image.
Excellent Communication Skills: Outgoing, with the ability to communicate confidently and effectively.
Browsing Phone with WhatsApp: Required for communication with customers and delivery agents.
Proactive & Detail-Oriented: Ability to manage multiple orders and handle follow-ups efficiently.
Age Requirement: Must be 18 years or older.

Salary
N50,000 – N80,000 / Month.

Benefits:

Monthly Salary: Competitive monthly salary with performance-based incentives.
Skill Development: Gain valuable experience in customer support, order processing, and logistics.
Growth Opportunities: Potential for growth and promotion within the company based on performance.
Professional Environment: Work in a supportive, goal-driven team that values communication and customer satisfaction.

Application Instructions:

The application deadline is on 31st December, 2024. Therefore, qualified and interested candidates can “CLICK HERE TO SUBMIT APPLICATION” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Official Job Website: https://medium.com/@ileoja