Receptionist at Food Concepts Plc

Job Title: Receptionist

Job Purpose

• To manage the front desk by greeting all persons that come through the front door and acting as an operator directing incoming calls during open office hours.
• To ensure that all guests are attended to in a very conducive and serene environment.

Core Responsibilities and Key Result Areas
Front Desk Management:

• Receive mails, documents, proposals, and correspondence on behalf of the company and dispatch to the appropriate department with log books
• Ensure a clean reception area and office environment
• Attend to the phone calls and route calls to appropriate member of staff, when required
• Maintain high level of professionalism and dressing.

Management of Guests and Enquiries:

• Welcome visitors into the office
• Liaise with security post to get clearance before allowing guests are allowed come in.
• Ensure staff members are duly notified of awaiting guests to manage reception space.
• Ensure that all visitors, guests and clients are attended to timely. 
• Direct visitors to the appropriate member of staff.

Liaison Services:

• Issue (Releases) cheques to staff, store accountants, suppliers and contractors
• Ensure follow up on the communication lines in terms of credit balance for the office
• Issue supplier’s application form
• Manage the collection of registration fee and issue receipts of suppliers
• Register suppliers cheques on the information management system for cheque confirmation.

Key Performance Indicators

• Quality of Customer Service
• Improvement of Reception productivity
• Rate of professionalism.

Job Specification

• A good first degree in Business Administration or related discipline
• Possession of any relevant certification is an added advantage
• Minimum of 2 years’ experience in a similar role is required.

Knowledge Requirements:

• Demonstrates Communication skills
• Demonstrates Problem Solving & Analysis skills
• Knowledge of Food Industry trends and practices.

Decision Expectations:

• Maintain a productive reception area
• Receive mails, documents, proposals, and correspondence on behalf of the company
• Ensuring a clean reception area and also a clean office environment.

Application Instructions:

The application deadline is on Not Specified. Qualified and interested candidates can: Click here to apply online. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://foodconceptsplc.com/

Note:

Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.