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Oyo |
Posted 4 weeks ago |
Job Title: System Support Staff
Location: Olodo Train Station, Oyo State
Work days: Wednesday – Sunday
Job Summary
- Are you a recent graduate looking to jumpstart your career in the exciting field of Automated Fare Collection (AFC) for train services?
- We are seeking a highly motivated and technically proficient individual to join our team as an AFC System Support Staff.
- In this role, you will play a crucial part in ensuring the smooth operation of our AFC System, supporting train station staff, and contributing to the success of our project.
Key Responsibilities
Training:
- Conduct training sessions for train station staff on the proper usage and maintenance of AFC equipment.
- Develop training materials, including manuals, videos, and presentations, to facilitate effective knowledge transfer.
- Assess the training needs of station staff and adapt training programs accordingly.
Technical Support:
- Provide technical support for AFC equipment deployed at train stations.
- Troubleshoot and resolve issues related to ticketing machines, card readers, and fare collection gates.
- Collaborate with the technical team to ensure timely equipment repairs and upgrades.
Documentation:
- Maintain accurate records of equipment maintenance, issues reported, and resolutions provided.
- Generate reports on the performance of AFC equipment and present findings to the project team.
Customer Service:
- Act as a point of contact for station staff, addressing their inquiries and concerns promptly and professionally.
- Ensure a high level of customer satisfaction by delivering excellent support services.
Quality Assurance:
- Perform regular inspections of AFC equipment to identify potential issues and ensure compliance with safety and quality standards.
- Participate in quality control processes to maintain the reliability of the AFC system.
Collaboration:
- Collaborate with cross-functional teams, including project managers, engineers, and technicians, to achieve project goals.
- Communicate effectively to relay feedback and suggestions from station staff to improve system performance.
Qualifications
- Bachelor’s degree in a relevant field (e.g., Computer Science, Electrical Engineering, Information Technology, or related).
- Strong technical aptitude and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a commitment to delivering high-quality work.
- Willingness to travel to train stations as needed.
- Previous experience or coursework related to AFC systems is a plus but not required.
Benefits
- Salary: N200,000 – N300,000 per month.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Exposure to cutting-edge AFC technology and systems.
Application Instructions:
The application deadline is on 24th January, 2025. Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.
Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.
Job Features
Job Category | System Support Staff |