Agency Channel Officer at Addosser Microfinance Bank Limited

We are recruiting to fill the position below:

Job Title: Agency Channel Officer

Location: Lagos

Job Description / Key Responsibilities

• Identify, assess and enroll new Agents in accordance with the Bank’s Agent selection Criteria and preset targets.
• Effectively monitor and carry out oversight on operations
• Marketing of the bank’s Agent banking products, value propositions and benefits to existing and new Agents
• Effective follow-up, Monitoring and carrying out periodic visits to Agent locations for assessments and feedback.
• Build and maintain a cordial relationship with Agents to achieve sustainable growth in number and volume of Agent transactions performed for the bank.
• Drive the growth of the bank’s market share in Agent banking services.
• Identify market opportunities for product innovation and deployments of Agent.
• Provide market feedback for service improvement and optimal customer experience.
• Work with the corporate communication and strategy department in the implementation of relevant marketing campaigns and promotional activities.
• Facilitate timely resolution of customer/Agent’s complaints.

Job Requirements

• Average educational attainment – OND holders minimum.
• Result-oriented and target driven, with 1 – 3 years of relevant marketing Experience.
• Physical fitness, mental alertness between Age 24 and 33 years
• Knowledge and familiarity with major cash-based markets /commercial streets in Lagos
• Ability to speak at least one major local dialect.
• High market influence and ability to sell financial products/benefits to existing and prospective (financial) agents
• Basic understanding of record keeping and KYC requirements in Microfinance Banking.
• Ability to use a digital device for agents enrollment and monitoring.
• Basic understanding of liquidity management and operational risk control.
• Flair for meeting people and ability to sell banking products to agents.

Application Closing Date
21st November, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.