OVERWOOD is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:
Job Title: Operations Executive
Location: Ikeja, Lagos
Employment Type: Full-time
About OVERWOOD: OVERWOOD is a FinTech company that brings regular people together to invest in safe, high-yield investment products. OVERWOOD is the ideal place for you If you’re hard-working and passionate about technology. We will introduce you to FinTech space and help you prepare for a tech-enabled future.
We started OVERWOOD with one goal – to make safe, high-yield savings options accessible to regular people in Nigeria. We want to give everyone an opportunity to grow their money regardless of the amount of money at their disposal. We provide the best savings options in Nigeria to all our clients.
Job Requirements
- Graduate / Post Graduate Degree in any discipline
- 3-5 years of experience in Seller Support or Seller onboarding function
- Proficiency in Microsoft Excel, Microsoft Word and Internet Explorer, Android Apps
- Ability to document and share customer issues, trends, and recommended solutions to the group on a regular basis
- Ability to empathize with and prioritize customer needs
- Excellent interpersonal skills with our diverse customer base
- Ability to work with our customers that are business owners and very particular about their day-to-day operations
- Demonstrated skills in conflict resolution, negotiation, and de-escalation
- Ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Ability to maintain regular and reliable attendance, including the daily schedule
- Flexibility with the working schedule; may be expected to work weekends, holidays and events.
How to Submit Your Application
Interested and qualified candidates should: Click here to apply online
Application Closing Date
22nd December, 2022.
Job Features
| Job Category | Executive / Management, Operations Manager |