Community Engagement Manager at Yiaga Africa Initiative

Job Title: Community Engagement Manager

Description

• We seek an exceptional candidate to join our Media and Communications Department as a Community Engagement Manager. 

Background

• In line with our strategy to build strong civic networks, improve visibility, and strengthen stakeholder engagement, Yiaga Africa is seeking an experienced and passionate Community Engagement Manager.
• The role will be responsible for designing and managing engagement strategies for all Yiaga Africa communities, including alumni networks, volunteers, partners, supporters, civic clubs, and digital communities.
• This role requires a strategic thinker, an excellent communicator, and someone with a deep understanding of community-building in both physical and digital spaces.

Duties and Responsibilities

• Develop and implement a community engagement strategy aligned with Yiaga Africa’s communications, advocacy, and programmatic goals.
• Manage and nurture relationships with key Yiaga Africa communities (volunteers, alumni, civic hubs, and digital supporters).
• Lead initiatives that enhance engagement, storytelling, and participation across communities.
• Oversee community-focused campaigns and events, ensuring alignment with Yiaga Africa’s mission and values.
• Collaborate with program teams to identify community champions, mobilize support, and co-create program outreach strategies.
• Manage communications with community members through newsletters, social media, WhatsApp groups, and other digital platforms.
• Monitor community sentiment, provide timely responses to inquiries, and escalate issues as appropriate.
• Track, analyze, and report on community engagement metrics.
• Document community stories and successes to support program visibility and fundraising.
• Support the design of engagement toolkits, communication guides, and branding assets for communities. 

Requirements
Qualification, Skills and Experience:

• Candidates should possess a Degree in Communications, Public Relations, Development Studies, or a related discipline.
• Minimum of 5 years’ experience in community engagement, preferably in a civil society, nonprofit, or youth-focused organization.
• Proficiency in using community management tools, CRM platforms, and social media dashboards.
• Strong written and verbal communication skills.
• Experience in event coordination, partnership building, and managing grassroots networks.
• Ability to thrive in a collaborative, fast-paced environment.

Corporate Competencies:

• Demonstrates integrity and models the values of Yiaga Africa.
• Promotes the vision and mission of the organization.
• Embraces diversity and inclusion.

Functional Competencies:

• Proven ability to lead community engagement strategies.
• Experience working with volunteers, alumni groups, and youth-led initiatives.
• Strong storytelling, content development, and digital communication skills.
• Analytical thinking with the ability to convert engagement data into insights.
• Excellent interpersonal and facilitation skills

Language Requirements: 

• Fluency in written and spoken English. Proficiency in French and/or another Nigerian language is an advantage.

Application Instructions:

The application deadline is 18th August, 2025. Therefore, qualified and interested candidates can: “CLICK LINK TO SUBMIT APPLICATION.” It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.

Website:
Official Job Website: https://yiaga.org/career/

Application Instruction

• Interested candidates should complete the application form and upload their detailed resume, including LinkedIn ID, age, address, and other requested information, using the application link

Note

• Only applications submitted in the required format will be considered.
• ONLY shortlisted candidates will be contacted.
• Applications are reviewed on a rolling basis in MS Word