Lead, Operation at Alister Greene Limited

Alister Greene Consulting is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Lead, Operation

Location: Abuja
Employment Type: Full-time

 About Alister Greene Consulting: Alister Greene Consulting is a professional consulting firm with expertise in providing a People – Process Management solution to small and medium Scale Enterprises. We work with organizations to overcome their organization specific people and process challenges; designing and implementing the most effective and efficient interventions for smooth transitioning from entrepreneurship to a professionally managed firm.

Job Requirements

• Bachelor’s Degree in Business Administration, Industrial Management, or any related field is required.
• A Master’s Degree is a plus.
• A minimum of 4 years of work experience in operations management in the banking or financial services industry is required.
• Experience in digital banking, customer service, or back-office operations is desirable.
• Experienced in leading teams, managing performance, and coaching team members. Experience in supervising and developing operational processes and procedures is required.
• Good understanding of digital banking operations, including customer onboarding, account opening, payments, and fraud prevention.
• Knowledge of operational risk management, regulatory compliance, and security protocols is also required.
• Excellent communication skills and be able to communicate effectively with stakeholders, including internal teams, external partners, and customers.
• Must be analytical, detail-oriented, and able to identify and resolve issues and discrepancies promptly. Must possess good problem-solving skills and be able to make informed decisions.
• Must possess strong organizational and time management skills to prioritize tasks effectively, meet deadlines, and manage multiple tasks simultaneously.
• Proficient computer skills, especially in Microsoft Excel, Word, and PowerPoint. Knowledge of relevant banking software and applications is also required.
• Ability to work under pressure and in a fast-paced environment, handling large volumes of data and transactions.
• Familiarity with data analytic tools, and other relevant systems would be an added advantage.
• Professional certification in Operations Management, Six Sigma, Lean Management, or related fields would be an added advantage. Examples of relevant certifications include PMP, CSM, and ITIL.

 How to Submit Your Application

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

 Application Closing Date

6th June, 2023.