Restaurant Manager / Supervisor at Oliver Twist Multi Services Venture

Job Title: Restaurant Manager / Supervisor

Job Summary

• We are seeking a highly motivated and experienced Restaurant Manager to oversee the daily operations of our restaurant. 
• The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, controlling costs, and maintaining high standards of food quality and safety.

Key ResponsibilitiesOperations Management:

• Oversee the daily restaurant operations to ensure smooth and efficient service.
• Monitor inventory levels and order supplies as needed.
• Ensure compliance with health and safety regulations and company standards.
• Coordinate maintenance and repairs of restaurant equipment.

Staff Management:

• Hire, train, and supervise restaurant staff including servers, cooks, and cleaners.
• Create staff schedules and ensure proper staffing levels during peak hours.
• Conduct regular performance evaluations and provide coaching or disciplinary action as needed.

Customer Service:

• Ensure guests receive excellent customer service and resolve any complaints or issues promptly.
• Monitor dining areas to ensure a pleasant atmosphere and customer satisfaction.

Financial Management:

• Monitor and control food, labor, and operating costs.
• Prepare daily, weekly, and monthly financial reports.
• Assist in budgeting and forecasting.

Marketing and Promotion:

• Collaborate with marketing teams to promote the restaurant through social media, events, and local partnerships.
• Gather feedback and identify areas for improvement in menu, service, or ambiance.

Qualifications

• Proven experience as a Restaurant Manager or in a similar role.
• Strong leadership and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• In-depth knowledge of food safety and health standards.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency with restaurant management software (e.g., POS systems, scheduling tools).

Working Conditions:

• Ability to work evenings, weekends, and holidays as needed.
• Standing for long periods and occasional lifting of supplies or equipment.

Application Instructions:

The application deadline is 28th June, 2025. Therefore qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.