Front Desk Officer (Fashion House) at Woodgate Structure Limited

Job Title: Front Desk Officer

Job Description

• A Front Desk Officer in a fashion houseacts as the first point of contact for clients, handling inquiries, appointments, and administrative tasks while maintaining a professional and stylish image.
• Key responsibilities include greeting visitors, managing the reception area, answering phones, and assisting with administrative duties related to the fashion house’s operations.

Detailed Responsibilities

• Customer Service: Greeting visitors warmly, providing information about the fashion house’s services and products, and ensuring a positive first impression.
• Appointment Management: Scheduling appointments, managing calendars, and coordinating fittings or consultations for clients.
• Administrative Support: Handling phone calls, managing mail and deliveries, and assisting with basic office tasks like filing, photocopying, and data entry.
• Maintaining the Reception Area: Ensuring the reception area is clean, organized, and well-stocked with necessary supplies.
• Fashion-Specific Tasks: May include assisting with social media updates (Instagram, WhatsApp), managing financial records related to sales, and ensuring the smooth flow of items between the store and the back office.
• Security and Confidentiality: Maintaining visitor logs, issuing badges, and ensuring the security of the premises.
• Communication: Effectively communicating with clients, staff, and vendors, both in person and through phone and email.

Qualifications

• Education: A Bachelor’s Degree or HND in any relevant field is often preferred.
• Experience: 3 – 4 years previous experience in a front desk or customer service role, particularly within the fashion or retail industry, is a plus.
• Skills: Strong communication, interpersonal, and organizational skills are essential.The ability to multitask, work under pressure, and maintain a professional demeanor are also important.
• Attitude: A positive attitude, excellent customer service skills, and the ability to adapt to a fast-paced environment are crucial.

Salary
N80,000 – N100,000 monthly.

Application Instructions:

The application deadline is on 30th August, 2025. Therefore, Qualified and interested candidates should send their updated Resume to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted. It is important to visit the official website (link found below) for detailed information on how to apply successfully for this vacancy.