Analyst – Customer Experience, Customer Experience at MTN Nigeria
MTN Nigeria is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:
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Job Title: Analyst – Customer Experience, Customer Experience
Job Identification: 1729
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager – CEX Design and Implementation
Division: Customer Relations
About MTN Nigeria: MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition
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Job Requirements
- First Degree in any discipline
- Fluent in English.
Experience:
- 3 – 7 years’ experience which includes:
- Experience working in a medium-sized organization
- Journey mapping; prototyping and framing
- Business Planning and Analysis, preferably within the telecommunications sector
- Experience in Enterprise Data Management
- Experience in data analysis, problem solving and reporting/presentation
- Experience in Customer Care and Management
- Competitive and Marketing Research
- Proficiency in the use of Microsoft office tools
- Strong analytical skills.
How to Submit Your Application
Interested and qualified candidates should: Click here to apply online
Application Closing Date
29th November, 2022; 23:59
Job Features
| Job Category | Analyst/ Quality Control |