Customer Service & Managed Service Coordinator at an ISP Company – Alfred and Victoria Associates

Alfred & Victoria Associates is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Customer Service & Managed Service Coordinator

Location: Lagos
Employment Type: Full-time

 About Alfred & Victoria Associates: Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs. The three major arms are: Consulting, Recruitment and Training.Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

Job Requirements

• Candidates should possess a Bachelor’s Degree qualification with 4 – 5 years work experience.
• Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information and Multi-tasking
• Ability to understand the impact of operational decisions on organizational initiatives.
• Smart, proactive thinking and solution centered approach.
• Proven track record of increasing market share.
• Ability to establish solid relations across Vendors, Operators, 3rd party etc.

 How to Submit Your Application

Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the mail.

 Application Closing Date
17th March, 2023.