Customer Service Representative at Reposebay Human Resources Limited

Reposebay is inviting credible applicants who are willing to partake in its  ongoing recruitment to fill the position below:

Job Title: Customer Service Representative

Location: Ikoyi, Lagos

 About  Reposebay:  Reposebay is a boutique recruitment company serving both micro employers and SMEs with customized solutions and human capital growth strategies. Her career advisory specialty services have impacted over 3000+ job seekers.

Job Requirements

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies.

 How to Submit Your Application

Interested and qualified candidates should submit their CV to: [email protected] using the Job Title as the subject of the mail.

 Application Closing Date
25th October, 2023.