Lead, Customer Care at Alister Greene Limited

Alister Greene Consulting is inviting credible applicants who are willing to partake in its ongoing recruitment to fill the position below:

Job Title: Lead, Customer Care

Location: Abuja
Employment Type: Full-time

 About Alister Greene Consulting: Alister Greene Consulting is a professional consulting firm with expertise in providing a People – Process Management solution to small and medium Scale Enterprises. We work with organizations to overcome their organization specific people and process challenges; designing and implementing the most effective and efficient interventions for smooth transitioning from entrepreneurship to a professionally managed firm.

Job Requirements

• Minimum academic qualification of B.Sc or HND in English Language, Mass Communication or any other related field.
• A minimum of 4 years of experience as a Lead, Customer Care in a Fintech organization, general operations or project management role.
• Ability to manage a team and ensure that subordinates provide customers with appropriate information and services
• Ability to initiate steps to resolve issues/problems affecting customer service timeously.
• Comfortable in a fast-paced, demanding and analytical fintech environment.
• Proven track record in sales, customer acquisition/retention, with a demonstrated ability to increase network expansion/volumes.
• Creative communicator with an ability to work across multiple communications channels with experience of influencing others to drive results.
• Advanced skills in MS office tools (e.g. Excel, Word ad Powerpoint).
• Good knowledge of the CRM Software.

 How to Submit Your Application

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

 Application Closing Date
31st May, 2023.