Relationship Manager Assistant – Commercial Banking (Lagos Mainland) at Stanbic IBTC Bank

Stanbic IBTC Holdings, commonly referred to as Stanbic IBTC, is a financial service holding company in Nigeria with subsidiaries in Banking, Stock Brokerage, Investment Advisory, Asset Management, Investor Services, Pension Management, Trustees and life Insurance businesses.

JOB OVERVIEW

Career Area: Business & Commercial Clients

Location: Lagos Mainland, Lagos, Nigeria

Job Type: Full-Time Regular

Job ID: 59781

JOB PURPOSE

• To provide proactive and value adding support service to Commercial Banking clients, by increasing efficiency and cutting transaction process times.
• To provide support/back up operational service for Relationship Managers

KEY RESPONSIBILITES

Trade Finance Support

• Form M opening LC/Bills/Non-valid for FX
• Follow up on LC establishment with relevant units
• Processing of shipping documents and PAAR release
• Preparation of credit tickets for release of shipping documents
• General liaison with IBC on all FX related requests

Transactional Support

• Treating client’s routine requests – funds transfer, cheque book request, funds placement, account reactivation, etc.
• Bank statement generation request
• Marking and un-marking of liens
• Ensuring KYC and BVN update of existing and new existing accounts
• Monitoring maturing risk assets
• Resolution of client issues/problem solving
• Report generation and rendition
• Cheque confirmations
• Loading of requests on Remedy

Credit Support

• Creation of Customer Profile on CAMS
• Preparation of BBRS on CAMS
• Preparation of credit tickets to initiate loan drawdown/disbursement
• Following up on credit disbursement tickets sent to Loan Booking
• Initiate loan liquidations
• Printing of offer letters
• Tracking of covenants and loan repayments

General

• Monitoring of segmentation/mapping of accounts.
• Collections/turnover monitoring and analysis

QUALIFICATIONS

• First Degree
• Field of study: Mathematical Sciences
• Business and Commercial Clients
• Job Family: Relationship Banking
• Years: 1-2 Years
• Experience Description: Customer Understanding
• Business Support
• Job Family: Relationship Banking
• Years: 1-2 Years
• Experience Description: Product Knowledge

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